Saturday, October 23, 2004

Reggie Wilson: Customer Interview

Reggie Wilson drives a bus. It’s a thankless job filled with stress, time pressures and difficult customers. So, why does he love it? And, why would busy people actually wait for his bus? Because Reggie makes his customers smile! Listen to the Reggie Interview/Rap when he walked into the store yesterday looking for directions to the Red Balloon Shop.

Reggie's Web Site

‘Singing bus driver’ brings positive media focus to Metro

In just a few short months, Reggie Wilson has become a media celebrity as one of Metro’s outstanding operators.

It all started at the February shake-up, when Wilson jokingly told his passengers he was moving away. Heartbroken to be losing their beloved driver, some of the passengers called the Seattle Times to praise the man who filled their morning commute with songs and jokes.

The Times story ended up on the front page, catching the attention of readers and other media outlets. Since then, Wilson has been featured on KOMO Television; been a call-in guest on a Portland radio station; spoken to high school students about job satisfaction; and starred in a motivational video about getting the most out of your career.

Read More

No comments: